Shipping Policy

Marie & Ella Shipping Policy

At Marie & Ella, we aim to process every order as quickly and carefully as possible.

Delivery Times

Orders are typically processed and shipped within 24 to 48 hours after purchase confirmation.

Once shipped, delivery usually takes 5–14 business days depending on your location and local delivery conditions.

Please note that delivery times may vary due to:

  • weather conditions

  • busy holiday periods

  • customs processing, where applicable

  • carrier-related delays

Free Shipping

We offer free shipping on all orders.
We believe shopping should feel simple, transparent, and enjoyable — with no hidden delivery costs at checkout.

Order Processing

Once your order is placed, you will receive an order confirmation email.

Orders are processed within 24–48 hours, and once your parcel has been shipped, you will receive a tracking email with your shipping details.

Order Tracking

All orders include tracking information.
You can use the tracking number sent to your email to follow your parcel and check its delivery status at any time.

Questions and Support

If you have any questions about your order or our shipping policy, our support team is here to help.

📧 info@marie-ella.com

We aim to respond to all inquiries as quickly as possible.

Delays and Exceptions

While we do our best to deliver within the estimated timeframe, delays may occasionally occur due to circumstances outside our control, such as:

  • customs inspections

  • severe weather

  • transport disruptions

  • force majeure events

We appreciate your patience and understanding in these situations.

Contact

For any questions regarding shipping, please contact us at:

📧 info@marie-ella.com